| Ordering
| Payment | Returns
| Shipping | Directions
Ordering
Once you're in the catalog and you've found some goodies to
order, this is what you'll need to ensure a smooth and flawless
ordering experience. Please put your size and color information
in the comments section for each item or use the drop down menus
included on some items.
If you have any additional comments, you can include them in the
comments section when you check out. Also, if your billing address
(the address where your credit card bill goes to) is different from
your shipping address, please inform us of your billing address
in the Check Out comments section of the order form. If you have
questions about an item, please e-mail or give us a call.
Our order server is secure but if you have trouble getting on or
If you have any problems ordering, please e-mail or call us and
place your order over the phone.
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Payment
We accept all major credit cards. We are a secure site so your
transactions are secured.
If you wish to pay by check or money order, please specify on the
order form and we will notify you of your total by phone or e-mail.
Please note that check orders take longer. Your order will be processed
once we receive your check or money order.
We Also accept paypal. A great way to pay!
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Returns
If you need to return anything for any reason, we will be happy
to exchange it or give you store credit (as long as it's in the
same condition as when you received it). We do not give refunds.
If you need to exchange or return something because we goofed (and
it's verifiable), we'll be happy to send you a shipping label and
a replacement upon the return of the merchandise. Please include
a note with your return specifying how you would like us to handle
it.
We prefer that you use UPS for your returns instead of US mail.
It may be a little bit more expensive but they deliver it right
to our door and if anything goes wrong, UPS is able to track the
package.
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Shipping
Shipping is not included in your order form total. Shipping
is calculated based on weight and destination. We ship via US Mail
for most orders. Shipping is usually $6.00 for packages shipped
within the US weighing less than two pounds and increases for each
additional pound. Upon request, we will ship overnight by FedEx.
Please note that overnight delivery adds additional (and substantial)
charges. Orders placed between Friday afternoon and Sunday evenings
will be shipped Monday afternoon. For international orders, you
can request to be contacted and informed about shipping costs before
we process your order.
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Directions
We are located at:
5701 West Adams Blvd.
Los Angeles, CA 90016
800.552.5385
My new warehouse is easy to find.
From the 10 freeway (west or east) exit Fairfax. Take Fairfax south to Adams. Turn left on Adams, and travel east three blocks. We're on your left
(north) side.
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